Trust & Safety
Enterprise-grade privacy, compliance, and auditability. AI assists decisions — it never makes them.
Our Core Principles
No Automated Decisions
Converge never automatically rejects candidates. AI measures signals and generates summaries, but hiring decisions are always made by humans. The AI assists judgment — it never replaces it.
No Hidden Scoring
Internal signals are never exposed as scores. Recruiters see descriptive indicators (Strong, Moderate, Limited) with evidence summaries — not numbers that imply false precision.
Explicit Consent
Every conversation starts with clear consent. Candidates know they're talking to an AI, that the conversation is recorded, and how their data will be used. They can opt out at any time.
Data Retention Control
Organizations control how long data is retained — from 30 days to 10 years based on your compliance requirements. Candidates can request deletion of their data at any time.
Enterprise-Grade Security
Built on secure cloud infrastructure with encryption at rest and in transit. Role-based access control for team management. Comprehensive audit logging tracks all system actions for compliance review.
Candidate Rights
Candidates are first-class users, not just data subjects
Know they're talking to AI
Clear disclosure before every conversation begins
Opt out at any time
Simple process to withdraw from consideration
Request data deletion
Remove their data from our systems
Understand data use
Clear explanation of how information is processed
Our Commitments
Specific, measurable promises we make to every user
Voice Verification & Anti-Gaming
How we maintain conversation integrity
Live, Adaptive Conversations
We monitor for voice manipulation and synthetic speech. Our conversations are live and adaptive — the AI follows up on what candidates actually say, making pre-recorded or cloned audio impractical. As voice synthesis technology evolves, so will our detection.
Our Philosophy
- Conversation before evaluation
- Measure signals, not people
- AI assists judgment, never replaces it
- Capability is demonstrated, not asserted
- Candidates are first-class users
Built for enterprise compliance
Meet your organization's security and compliance requirements
GDPR Ready
Full support for data subject rights including access, rectification, and erasure
Configurable Retention
Set data retention from 30 days to 10 years based on your requirements
Data Residency
Control where your data is stored and processed
Audit Logging
Complete audit trail of all system actions for compliance review
Encryption
Data encrypted at rest and in transit using industry standards
Access Control
Role-based permissions with team and organization boundaries